Is ITRP the right choice for you?


Full-featured IT service management

ITRP is a full-featured IT service management solution for the support of the core ITIL processes like Incident, Change, Configuration, Service Catalog and Service Level Management.

If you are looking for a help desk-only application, then ITRP may not be for you. You will be better served by our friends at Zendesk.

Built for productivity

ITRP has been built to improve productivity. It is fast and its interface has been designed for optimum usability. The result is a dramatic reduction in administrative overhead within the IT organisation.

If you want to spend months configuring a toolbox application that you will never stop customising, then we recommend Service-now.

What you’d expect from the cloud

ITRP is a secure pay-as-you-go service that can be accessed from anywhere. We take care of the servers, software licensing and patching. You’re always using the latest version.

Not yet ready for the cloud? Then you may want to consider an on-premise ITSM solution like BMC Remedy or HP Service Manager.